F.A.Q

SHOPPING & SERVICE FAQs

WHICH PRODUCTS DIVIAN SELL?

We have a range of pure copper bottles and utensils. You can scroll through different categories to choose.

WHAT IS THE PURITY OF DIVIAN COPPER RANGE?

We have lab tests and certified copper products only and there is a purity seal of 99 percent above copper.

CAN MY ORDER BE GIFT WRAPPED?

Yes, we do provide gift wrapping and personal message facility, kindly leave a note while making a purchase.

PAYMENT FAQs

WHICH PAYMENT METHODS ARE ACCEPTED?

You can pay via any major credit and debit cards including Visa, MasterCard, or online banking.

DELIVERY FAQs

HOW MUCH IS THE SHIPPING TIME?

Your product delivery time may differ as per location, the general shipping time is 3-6 working days.

DO YOU OFFER INTERNATIONAL SHIPPING?

Your product delivery time may differ as per location, the general shipping time is 3-6 working days.

PRODUCT & RETURNS RELATED FAQs

WHAT IF I RECEIVE A WRONG PRODUCT?

You can ask for a replacement in the return section of our web page.

WHAT IF PRODUCT IS DAMAGED?

Kindly go to the return of the replacement section within 24 hours of receiving the product. Kindly send your return or replacement query.

Please visit to our contact us section for any other query.

Please visit to our contact us section for any other query.